Class Overview

Workplace Conflict Solutions Certificate -- Continuing Education at Seattle Central CollegeIn today’s business environment, employers expect employees to have a solid set of interpersonal skills.

The ability to solve problems quickly and effectively is a critical interpersonal skill well worth developing.

Explore out how you can respond most skillfully to workplace conflict and broach challenging subjects in a professional setting.

Gain skills to be an effective team member and leader in the workplace by taking control of the conversation, managing your reactions, and navigating problematic interactions with ease.

Develop a strategy about how to approach the delicate matter of bullying in the workplace.

Both men and women also need to understand about relational aggression in the workplace.

Finally, develop problem solving skills and find out how to recognize problems and deal with them professionally.

You will take home techniques relevant for any organization or group context through three one-month classes.

This coursework can also be easily adapted to work at an individual level.

Dealing with Difficult People in the Workplace

Dealing with difficult personalities and broaching challenging subjects is a workplace necessity and takes skill, tact, and confidence.

Gain skills to be an effective team member and leader in the workplace by taking control of the conversation, managing your reactions, and navigating problematic interactions with ease.

These skills will guide you to find your voice and communicate effectively in workplace interactions, making day-to-day interactions run smoothly.

Creative Problem Solving

In today’s business environment, employers expect employees to have a solid set of interpersonal skills.

The ability to solve problems quickly and effectively is a critical interpersonal skill well worth developing.

Using the problem solving model in this course will enable you to be more successful.

Interpersonal and businesses relationships fail because of poor problem solving.

Find out how to recognize problems and deal with them more appropriately.

You will take home techniques relevant for any organization or group context, but can also be easily adapted to work at an individual level.

Female Bullying in the Workplace

Recently we have seen an upsurge of individuals claiming bullying in the workplace.

The phenomenon of females being bullied by other females has been discussed in recent years in the media but little has been done to combat or try to deal with the problem.

Both women and men need to understand about relational aggression in the workplace.

This course is designed to not only help you understand this growing issue but to also help you to not become a victim of perpetrator of workplace bullying.

 

Learning Outcomes

  • Learn how to deal with difficult personalities and broach challenging subjects in the workplace.
  • Gain skills to be an effective team member and leader in the workplace by taking control of the conversation, managing your reactions, and navigating problematic interactions with ease.
  • Then understand how to approach the delicate matter of bullying in the workplace.
  • Develop problem solving skills and find out how to recognize problems and deal with them more appropriately.

 

Who Should Take this Class?

  • Professionals who would like to improve their work relationships
  • Managers who are interested in problem solving conflicts on their team skillfully
  • Leaders interested in strengthening skills at working with people in a positive, productive manner and addressing conflicts with skill and ease

Session Details

    • Class ID: 8213
    • Instructor: Seattle Central Staff
    • When: 9/4/2018 - 11/30/2018
    • Total Number of Hours: 48
    • Where: Online
    • Fee: $495
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