Class Overview

Gain the skills you need to become a veterinary assistant, veterinary office manager or a medical office administrator.Veterinary Office Manager - Continuing Education at Seattle Central College

Veterinary assistants help veterinarians and veterinary technicians and technologists care for animals in clinics and practices nationwide. Responsibilities may include:

  • Feeding, bathing, and exercising animals
  • Cleaning and disinfecting cages, kennels, and examination and operation rooms
  • Restraining animals during examination and laboratory procedures
  • Monitoring and caring for animals after surgery

Medical office assistants keep the administrative aspects of a medical practice running smoothly. Responsibilities may include:

  • Creating and updating patients' electronic health records
  • Managing the day-to-day operations of a medical facility
  • Scheduling and coordinating appointments
  • Verifying patient insurance

Employers do not typically require their veterinary assistants or medical office assistants to be certified; formal training will help your resume stand out in the job market. However, this training will prepare you to earn the Certified Medical Administrative Assistant (CMAA) credential upon graduation.

Veterinary assistants and veterinary office managers work primarily in veterinary clinics and practices. Medical office managers work in any type of medical facility.

With new jobs expected nationwide across the rapidly expanding healthcare industry, there are a variety of opportunities.

This is an online course offered through our educational partner Career Step, who focuses on healthcare career training.

Study at the pace and on the schedule that works for you.

With access to dedicated student and graduate support advisors–available by phone, email, and chat–it's like having your own personal tutor every step of the way.

This 347 hour course takes 4-9 months to complete, depending on your pace of learning.

Learning Outcomes

  • Learn the skills you need to become a medical administrative assistant
  • Be prepared to work in both physician practices and hospitals
  • Understand essential topics relevant to the profession, including: computer fundamentals, working as a veterinary assistant, business writing, animal safety and nutrition, client management, patient management, small and large animals, pharmacy and pharmacology, laboratory and surgical, procedures, healthcare structure and organization, reimbursements, medical language, anatomy, and medical office procedures and management
  • Be prepared to earn the Certified Medical Administrative Assistant (CMAA) credential upon graduation -- you'll even receive a voucher to take the exam ($105 value)



Who Should Take this Class?

  • Anyone interested in a career as a veterinary assistant or medical office assistant
  • People who would like to take the exams for the  Certified Medical Administrative Assistant (CMAA)
  • People looking for a pathway to employment interested in career opportunities in the medical field
  • You must be at least 18 years of age and have a high school diploma or a General Education Development Certificate (GED)

Computer Specifications

Since the course is completely online, your computer will play an important role in your learning experience.

We recommend the following minimum computer system specifications:


  • Active internet connection (high speed/broadband connection recommended)
  • 800 X 600 minimum resolution (1024 X 768 or higher recommended)
  • Sound card and speakers (earphones recommended)
  • Available USB port


  • Adobe Flash Player (ver. 10 or higher)
  • Windows Media Player (ver. 10 or higher) or Quicktime Player (ver. 7 or higher)
  • PDF reader


  • Internet Explorer 7.x/8.x/9.x, Firefox 3.x or Safari 4.x or greater (Mac only)
  • Javascript and cookies must be enabled

Operating System

  • Microsoft Windows (XP®, Vista®, 7 with latest service pack) or Mac OS X (10.4.11 or greater)

Session Details

  • Class ID: 8247
  • Instructor: Career Step Staff
  • When: Open enrollment & self-paced
  • Total Number of Hours: 347
  • Where: Online
  • Fee: $3,899
  • Additional Notes: The Career Step Veterinary Assisting with Medical Office Administration training program is 347 completion hours. Since the program is completely self-paced and the online training format allows you the flexibility to study as much or as little as your schedule allows, the time it takes you to complete the course will vary from other students. Some students are able to complete their training program in as little as 3 or 4 months (working on the course full-time, 8 hours a day 5 days a week) and others, who are more limited in the time they can devote to the course, take longer (for example, students who can devote about 10 hours a week may finish in about 9 months).Every student who enrolls in the Career Step Veterinary Assisting with Medical Office Administration training program receives an initial 12-month period of enrollment. Though the program is designed to be completed in 4 months of full-time study, you'll have a full 12 months to complete your training. If you need extra ti